DSS | COMMERCIAL & INDUSTRIAL SCAFFOLD

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Privacy Policy

Effective and last updated on June 11, 2024.

OVERVIEW

Direct Scaffold Supply, LLC and its subsidiaries, including Granite Industries (“we,” “us,” “our”) respects your security concerns and is committed to protecting your privacy. This Privacy Notice describes what personal data is collected, how the information is used, to whom it is disclosed, and the measures taken to safeguard it. This Privacy Notice applies to the personal data collected through our website, third party sources, and our communications with you (collectively, the “Services”).
If you do not agree to the uses and disclosures of information described in this Privacy Notice, you may be able to exercise certain privacy rights described herein, or you can choose not to use our Services.

CALIFORNIA NOTICE AT COLLECTION

If you are a California resident, the Additional Information for Residents of California section below includes additional information that we provide pursuant to the California Consumer Privacy Act of 2018 as amended from time to time (“CCPA”). That section includes information regarding the categories of information to be collected, the purposes for which the categories of information are collected or used, whether the information is sold or shared and how to opt out, and how long the information is retained. You can find those details by clicking on the links above.

WHAT INFORMATION DO WE COLLECT?

We collect a variety of personal data from and about you through the Services, including:

Information You Provide Directly to Us

We collect personal data from you when you provide it directly to us, such as:

  • Contact information, such as your name, email address, or telephone number.
  • Any information you submit when you use or contact us through the Services.

We may collect information directly from you when you engage in any of the following:

  • Contact us.
  • If you contact us with questions, requests, or complaints, or to exercise your legal rights, we collect any personal data you choose to provide, including personal data necessary for us to answer your questions and address the issue you are contacting us about.

Information Collected Automatically.

When you browse or use the Services, we may collect other personal data through commonly-used logging and analytics tools, including Google Analytics, that collect information about your browser, your device, the network used to access the Services, and information about your use of the Services (such as how you navigate and move around the Services).


We also use certain technologies on the Services, including cookies and pixel tags, that allow us, our service providers, and other third parties to store information locally on your device, identify your device, track your interactions with other sites, and track activity over time and across websites. We also partner with third-party advertising companies. Advertisers sometimes include their own web beacons, cookies or pixels (or those of their other advertising partners) within their advertisements enabling them to set and read their own cookies. These third parties may place cookies on your computer and collect data about your online activities across websites or online services.


We may use ad networks to serve advertisements across the Internet. These advertisers use cookies, pixel tags, and other tracking technologies to collect information about your online activity and provide online behavioral advertising.


Information collected automatically includes the software and hardware attributes of the device and browser you use to access the Services, unique device ID information, regional and language settings, performance data about the Services, network provider, clickstream data, information about the website from which you came, and IP address (a number assigned to your device when you use the Internet). In addition, information is collected automatically in the form of log files and third-party analytics that record website activity. For example, log file entries and analytics data are generated every time you visit a particular page on our website, and track the dates and times that you use the Services, the pages you visit, the amount of time spent on specific pages, and other similar usage information, and general data (including the name of the web page from which you entered our website). We may also collect information about the approximate geographic location associated with the IP address of the device you use to access the Services.

 
We collect some of this information through cookies. Cookies are pieces of information that are stored by your browser on your computer’s hard drive. We use cookies and similar technologies to personalize and enhance your experience, including by tracking items you have viewed or added to your cart, collecting data about your use of our Services, such as the link through which you entered our website, the number of pages viewed and time spent per page, and other navigational information, to help diagnose problems with our servers, to administer the Services, to evaluate the effectiveness of our marketing and advertising campaigns, to permit analytics providers to gather information about your visit to the Services, to permit advertisers to collect information about your online activity and target advertising to you that is relevant to your interests as determined from your online activity, and to gather broad demographic information about our users.

 
Please see the “Your Choices” section of this Privacy Notice for more information about how you can opt out of, limit, or prevent certain web tracking technologies and/or advertising providers from collecting information about you.  

We and third parties with whom we work may also use cookies and other technologies to learn more about how visitors use our Services, such as Google Analytics. Google Analytics uses cookies to help us analyze how visitors use the Services. The information generated by the cookies about your use of the Services includes your IP address. If you so choose, you may be able to opt out by turning off cookies in the preferences settings in your browser. For more information on Google Analytics, including how Google Analytics collects, uses, and discloses information, refer to the following page: google.com/policies/privacy/partners/. We may also use other technologies to monitor your activities on the Services.

Information Obtained from Third Party Sources.

We receive personal data from third parties that we have engaged to provide services to us, including third parties that provide web analytics and usage information to us such as Google Analytics, and publicly accessible sources, such as public social media profiles or posts.

HOW DO WE PROCESS PERSONAL DATA?

Processing and Use of Personal Data

As a general matter, we collect, use, disclose, and store your personal data when we have an appropriate legal basis. We may use the personal data we collect about you for the following purposes.

  • Pursuant to Your Consent. We process personal data to the extent you provide your consent, such as when we request to process personal data for a purpose that is not already identified by this Privacy Notice.

  • To Perform a Contract with You. We process personal data to enter into, or perform under, the agreement between us, such as processing payments, shipping orders, and responding to support or warranty requests. If you do not provide personal data, we will not be able to enter into the contract. We will notify you if this is the case at the time.

  • Legitimate Interests. We process personal data for our legitimate interests, consistent with your rights and appropriate to the context, for:
  • Delivering and providing the Services and other products to you and our customers;
  • Providing you with information tailored to your requests, responding to inquiries, and communicating with you about your account, purchases, orders, and use of the Services, including responding to your comments, questions, and concerns and otherwise administering customer service;
  • Storing information about your preferences and customizing your experience on the Services;
  • Operating, maintaining, modifying, and improving the quality of the Services and such content, products and/or services as we may make available through the Services, including understanding our audience size and usage patterns and identifying and repairing issues impairing intended functionality;
  • Performing analytics;
  • Endeavoring to protect and secure the Services, including against fraud and other misuse, and our and our partners’ rights, property, or safety, and the rights, property, and safety of our users and other third parties;
  • To engage in or enable internal uses consistent with our relationship with you, or compatible with the context in which you provided the information, such as internal research for technology development;
  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding; and
  • For other purposes, as permitted or required by law or as authorized or directed by you.

  • Compliance with Legal Obligations and Protection of Individuals. We may process personal data to comply with applicable laws, regulations, rules and requests of relevant law enforcement and/or other governmental agencies and for other administrative and fraud detection purposes, as well as to protect you and other individuals from certain harms.

Sharing of Personal Data

Some of the above processing may involve sharing collected personal data with third parties, including service providers, affiliates, and other partners as described below.

  • We may share personal data with third parties when you direct us to do so or as otherwise necessary to address your requests;
  • We may share personal data among our affiliated entities and with our subsidiaries;
  • We may share personal data with our service providers, including software and Web developers, order processing and fulfillment services, commercial email providers, security consultants, and other vendors we engage;
  • We may share personal data we collect with certain partners or prospective partners;
  • We may share personal data to communicate with you and others;
  • We may share personal data to enforce our legal rights and to protect our and our partners’ rights, property, or safety, and the rights, property, and safety of our users and other third parties;
  • We may share personal data to protect and secure the Services, including against fraud and other misuse, and our and our partners’ rights, property, or safety, and the rights, property, and safety of our users and other third parties;
  • We may share personal data with third parties when we believe it is required by, or necessary to comply with, applicable law, a court order, legal process, or other governmental or regulatory requests.
  • We may share personal with a buyer or other successor or organization in the event of an actual or potential merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, including as part of bankruptcy, liquidation, or similar proceedings; and
  • We may share personal data for such purposes as you may authorize or direct us.
  • We may share personal data for the purposes described in the Processing and Use of Personal Data section above.

PROTECTING PERSONAL DATA

We maintain safeguards intended to promote the security of our systems and protect the confidentiality, integrity, availability, and resilience of personal data. Those safeguards may include encryption of personal data where we deem appropriate, and taking steps to ensure personal data is backed up and remains available in the event of a security incident.

However, no method of safeguarding information is completely secure. While we use measures designed to protect personal data, we cannot guarantee that our safeguards will be effective or sufficient. In addition, you should be aware that Internet data transmission is not always secure, and we cannot warrant that information you transmit utilizing the Services is or will be secure.

RETENTION

We retain personal data for as long as necessary to carry out the processing activities described above, including but not limited to providing the Services or content, products, or other services we make available through the Services, compliance with applicable laws, regulations, rules and requests of relevant law enforcement and/or other governmental agencies, and protecting our and our business partners’ and customers’ rights, property, or safety, and the rights, property, and safety of our users and other third parties.

INTERNATIONAL TRANSFERS

Your personal data will be stored and processed in your region, in the United States, and in any other country where we or our affiliates, subsidiaries, or service providers operate. Typically, the primary storage location is in the customer’s region or in the United States, and may have a backup to a data center in another region. You acknowledge that we will transfer your personal data to, and store your personal data in, jurisdictions which may have different data protection rules than in your country, and personal data may become accessible as permitted by law in those territories, including to law enforcement and/or national security authorities in those territories.


When we transfer personal data subject to the data protection laws of the European Economic Area (“EEA”), Switzerland, or the United Kingdom (“UK”) to entities located outside the EEA, Switzerland, or the UK, we will rely on a legal framework that provides appropriate safeguards, which could include the standard contractual clauses, binding corporate rules, or frameworks deemed adequate by the European Commission or relevant governmental authorities of Switzerland or the UK.

YOUR CHOICES

You have choices about certain information we collect, how we communicate with you, and how we process certain personal data. For example, when you are asked to provide information, you may decline to do so; but if you choose not to provide information that is necessary to provide any aspect of our Services, you may not be able to use those Services. Other examples of your choices, and how to exercise them, are listed below.


You may opt out of receiving commercial email messages we may send by using opt-out mechanisms provided in the messages.


We use analytics systems and providers and may participate in ad networks that process personal data about your online activities over time and across third-party websites or online services, and these systems and providers may provide some of this information to us. You may be able to restrict the automatic collection of some information through your device’s operating system or browser, or take other steps to block, manage, or delete cookies. Doing so, however,  may prevent you from using the functionality of our websites. Some Internet browsers have a “do-not-track” feature that let you tell websites that you do not want to have your online activities tracked. At this time, our websites do not respond to browser “do-not-track” signals.

THIRD PARTY WEBSITES AND SERVICES

As a convenience, we may reference or provide links to third-party websites and services, including those of unaffiliated third parties, our affiliates, service providers, and third parties with which we do business. When you access these third-party services, you leave our Services, and we are not responsible for, and do not control, the content, security, or privacy practices employed by any third-party websites and services. You access these third-party services at your own risk This Privacy Notice does not apply to any third-party services; please refer to the Privacy Notices or policies for such third-party services for information about how they collect, use, and process personal data.

MODIFICATIONS AND UPDATES TO THIS PRIVACY NOTICE

We reserve the right, in our sole discretion, to modify, update, remove, or otherwise change our Privacy Notice at any time and without prior notice in order to reflect changes regarding our information practices. This Privacy Notice replaces any previous disclosures we may have provided to you about our information practices. We will notify you of an updated Privacy Notice by posting the changes on our website with the updated effective date.

ADDITIONAL INFORMATION FOR RESIDENTS OF THE EEA, SWITZERLAND, AND THE UK

If you are located in the EEA, Switzerland, or the UK, you may have certain rights in regard to your personal data. These rights may include, depending on the circumstances surrounding the processing of personal data, the following:

  • The right to access the personal data that we have about you and other information about our processing of the personal data
  • The right to correct any inaccurate personal data about you
  • Under certain conditions, the right to request us to delete or remove certain personal data from our records.
  • The right to object to or restrict processing of personal data, under certain conditions.
  • The right to data portability, which means that you can request that we provide certain personal data hold about you in a format you can more readily use;
  • The right to withdraw consent, where processing of personal data is based on your consent; and
  • The right to lodge a complaint with a supervisory authority.

You may exercise these rights, to the extent they apply, by contacting us as provided at the end of this Privacy Notice, or by following other instructions provided in this Privacy Notice or in communications sent to you. Please be prepared to provide reasonable information to identify yourself and authenticate your requests.

ADDITIONAL INFORMATION FOR RESIDENTS OF CALIFORNIA

This section of the Privacy Notice applies only to residents of the State of California and generally describes how we collect, use, and disclose the personal information of California residents and their households (“California Personal Data”). However, for the purposes of this Policy, California Personal Data does not include, and this section does not apply to, information subject to applicable exceptions from the CCPA, such as deidentified information.

Additionally, this section applies only to the extent we direct the purposes and means of California Personal Data processing and otherwise qualify as a “business” under the CCPA. It does not apply to activities we perform on behalf of our business customers as a “service provider.”

California Personal Data Categories We Collect and Process. We may have collected and processed the following categories of California Personal Data regarding consumers within the last 12 months:

  • Identifiers such as your name, email address, telephone number, or other similar identifiers
  • Unique and online identifiers such as device identifiers, internet protocol addresses, cookie identifiers, beacon identifiers, pixel tags or mobile ad identifiers or similar technology, or other forms of persistent or probabilistic identifiers that can be used to identify a particular consumer or device
  • Commercial information that identifies or could reasonably be linked to you, such as products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies
  • Internet or other electronic network activity information identifies or could reasonably be linked to you, such as browsing history, search history and information regarding an individual’s interaction with an internet website, application, or advertisement
  • Geolocation information, such as your approximate geographic location as derived from your IP address
    Inferences drawn from personal data, such as person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, or aptitudes.
  • California Personal Data categories covered by the laws this section is intended to address, such as name, address, or telephone number. Some personal data included in this category may overlap with other categories.

We retain California Personal Data as described in the Retention section above.

Sources of California Personal Data. We may obtain the categories of California Personal Data that we collect and process as indicated above from the following categories of sources.

  • Directly from you. For example, through website forms you complete or ordering our products and services.
  • Automatically and indirectly from you, such as through logging and analytics tools, cookies, pixel tags, and other automatic data collection.
  • From third parties, such as our service providers, consumer data resellers, services that make user-generated content available to others, communications services, social networks and social media online services, affiliates, and other business partners.

Use of California Personal Data. We may collect, use, or otherwise process the categories of California Personal Data that we collect and process, as described above, for one or more of the business purposes and commercial purposes described in the HOW DO WE PROCESS PERSONAL DATA? section above.

Notwithstanding the foregoing, any statements in in the HOW DO WE PROCESS PERSONAL DATA? section above, or elsewhere in this Privacy Notice, we will not use any California Personal Data defined as sensitive by the CCPA for the purpose of inferring characteristics about you.

California Personal Data Disclosures. We may disclose the categories of California Personal Data that we collect and process as indicated above to the categories of third parties described in the HOW DO WE PROCESS PERSONAL DATA? section above. In the preceding 12 months, we may have disclosed the categories of California Personal Data listed below to the categories of third parties listed below for a business purpose:

  • Identifiers such as your real name and email address—to our affiliates, service providers, and such third parties as you may authorize.
    Unique and online identifiers—to our affiliates, service providers, and such third parties as you may authorize.
  • Commercial information—to our affiliates, service providers, and such third parties as you may authorize
  • Internet or other electronic network activity information—to our affiliates, service providers, and such third parties as you may authorize
  • Geolocation information—to our affiliates, service providers, and such third parties as you may authorize.
  • Inferences drawn from California Personal Data—to our affiliates, service providers, and such third parties as you may authorize.
  • California Personal Data categories covered by the laws this section is intended to address—to our affiliates, service providers, and such third parties as you may authorize.

Categories of California Personal Data Shared with or Sold to Third Parties. We do not disclose California Personal Data to third parties in exchange for monetary consideration (e.g. a cash payment). However, some applicable laws define “sale” very broadly in a manner that includes disclosing California Personal Data in exchange for valuable consideration, and also regulate “sharing” and use of California Personal Data for targeted or cross-context behavioral advertising. Under those laws, we may sell or share, and in the preceding 12 months, we may have sold to third parties, or shared with third parties for cross-context behavioral advertising, the following categories of California Personal Data: 

  • Unique and online identifiers such as device identifiers, internet protocol addresses, cookie identifiers, beacon identifiers, pixel tags or mobile ad identifiers or similar technology, or other forms of persistent or probabilistic identifiers that can be used to identify a particular consumer or device
  • Commercial information that identifies or could reasonably be linked to you, such as products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies
  • Internet or other electronic network activity information identifies or could reasonably be linked to you, such as browsing history, search history and information regarding an individual’s interaction with an internet website, application, or advertisement
  • Geolocation information, such as can be derived from your IP address.

We may have sold or shared each of these categories of California Personal Data with third parties such as our advertising networks that enable or participate in targeted and cross-context behavioral advertising and analytics partners that provide online tracking technologies that we use to analyze use of the Services.
We do not have actual knowledge that we sell the California Personal Data of consumers under the age of 16 or share the personal information of consumers under the age of 16 for targeted or cross-context behavioral advertising.

California Personal Data Rights and Choices. We have described below some privacy rights we offer to you and others. Where the rights described below are provided by law, there may be limitations or exceptions that apply to your request in accordance with applicable legal requirements. We have described these rights generally, without noting all applicable or potentially applicable limitations or exceptions. When you make a request, we may provide more detailed information regarding any legal requirements applicable to or your request and whether any exception or limitation applies

Your Right to Ask Us Not to Sell or Share Your California Personal Data. If you are a California resident, you exercise your right to opt out of the “sale” or “sharing” of your California Personal Data according to applicable California law, by visiting the following link: Do Not Sell or Share My Personal Information..

We have also configured our Services to process opt-out preference signals that may allow you to inform us of your desire to opt out of the online sale and sharing of your California Personal Data cross-context behavioral advertising. Opt-out preference signals must be in a format commonly used and recognized by businesses and be delivered by a platform, technology, or mechanism that makes clear to consumers that the use of the signal is meant to have the effect of opting the consumer out of the sale and sharing of California Personal Data as described above.

If we receive an opt-out preference signal from you, we may offer you the option to provide additional information to help facilitate your opt-out request. We may also notify you if an opt-out preference signal we receive from you conflicts with your privacy settings or participation in certain programs we offer, and request your consent to sharing of California Personal Data or to affirm your intent to withdraw from any relevant programs.  

Even if you opt out of the sharing or processing of your California Personal Data for targeted or cross-context behavioral advertising, you may still see our ads online at other sites and apps, and we may still base aspects of ads on your interactions with us and the Services.

Access to Specific Information and Data Portability Rights. You have the right to request that we confirm that we process your California Personal Data, or to ask us for a copy of the California Personal Data we have collected about you.

Deletion Request Rights. Subject to certain exceptions, you have the right to request that we delete the California Personal Data that we collected about you. Once we receive and review your request, we will delete your California Personal Data from our records, unless an exception applies.

Your Right to Ask Us to Correct Your California Personal Data. You can ask us to correct information about you that is inaccurate. We will take into account the nature of the California Personal Data and the purposes of our processing when we address your request.

Right to Request Information Regarding California Personal Data Practices. You have the right to request that we disclose certain information to you about our sale, collection, use, and disclosure of your California Personal Data during the applicable time period for your request. If we receive and confirm a verifiable consumer request from you pursuant to the Exercising Your Rights section below, we will disclose one or all of the following depending on the scope of the request:

  • Categories of California Personal Data we collected about you.
  • The specific pieces of California Personal Data we collected.
  • The categories of the sources of the California Personal Data.
  • Our business or commercial purpose for collecting your California Personal Data, selling California Personal Data, or sharing California Personal Data for cross-context behavioral advertising purposes.
  • The categories third parties to which we disclosed your California Personal Data.
  • If we sell California Personal Data, share California Personal Data for cross-context behavioral advertising purposes, or otherwise disclose California Personal Data about you, a list of the categories of California Personal Data that we sold, shared for cross-context behavioral advertising purposes, or otherwise disclosed to third parties during the applicable time period for your request.

Exercising Your Rights. To exercise any of your rights described above, please contact us as described elsewhere in this section or otherwise submit a request to us by:

  • Calling 1-888-488-7507; or
  • Sending an email to privacy@dss.net with your first name, last name, and email address, and a detailed explanation of your request.

Only you, or an authorized representative that you authorize to act on your behalf, may make a request related to your California Personal Data. You may also make a verifiable consumer request on behalf of your minor child.

Your request must provide information sufficient to permit us to reasonably verify you are the person about whom we collected California Personal Data, or an authorized representative of that person. In order to verify your request, we may ask you to provide information such as your first and last name, email address, mailing address, telephone number, or any other information necessary to verify your identity or status as a representative of the person. Your request also must include sufficient detail for us to properly understand, evaluate, and respond to it.

If we cannot fulfill, or are permitted to decline, your request then we will alert you or your authorized representative. We may charge a reasonable fee to respond in certain circumstances where permissible under applicable law, such as if you have made several repetitive requests. For data portability requests, we will select a format to provide your California Personal Data that is readily usable.

In certain situations, if we do not fulfill your request, you may appeal by contacting us through the methods described above.

Non-Discrimination. You have a right to not receive discriminatory treatment for exercising the rights described above.

CONTACT INFORMATION AND ASSISTANCE​

If you have any questions or concerns about this Privacy Notice and/or how we process personal data, or would like to exercise any applicable legal rights set forth above, please contact us at:

Email:
Phone:
Mail: